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Sonneto Getting started

One bot. One question. Your first improvement.

Connect the provider, investigate a saved bot and complete a reviewed repair. Verify the live workflow before expanding autonomy.

Get started with Sonneto Explore setup steps
How it worksSee an exampleCurrent scope
YOUR FIRST IMPROVEMENTSONNETO WORKSPACEExample

Start small. Complete the loop.

01
ConnectConfigure your AI provider
02
ReviewTest and approve a candidate
03
ReleasePublish manually, then monitor
Verify the live workflow before autonomy.
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01
UNDER THE SURFACE

Prepare your workspace.

Sonneto is available to permitted workspace owners and admins. Provider configuration lives in Platform Admin; workspace enablement and agent controls live in Sonneto.

Connect OpenAI

Add an enabled OpenAI text profile under Platform Admin → AI providers. Use a supported scope such as Agent drafts or All workflows and run the connection or generation test. Store keys in provider settings, never in chat.

Check access and allowance

Enable Sonneto for the workspace. Confirm the provider and relevant AI allowance; subscription access and provider consumption are separate considerations.

Select a saved bot

Save canvas changes first. Choose a clear journey and verify outcome tracking if you plan to measure performance.

02
UNDER THE SURFACE

Complete the review loop.

Begin with a narrow change whose intended behavior you understand. Review the generated candidate using your real configured provider, then verify the published experience before enabling more independence.

Investigate and prepare

Ask a scoped question and inspect its evidence. In the agent workspace, select AI wording & connection repair and explain the goal.

Approve and publish

Compare the wording or connection diff and scenario results. Apply the exact candidate to its draft and use the separate publication action. Check the live widget afterward.

Monitor deliberately

Set an objective and recurring diagnosis. Check task history for actual runs before relying on the cadence. Enable automatic permissions only after the manual workflow succeeds.

A PRACTICAL WORKFLOW

How it works.

  1. 01

    Connect and investigate

    Configure the provider, enable Sonneto and ask about a saved bot.

  2. 02

    Review and release

    Prepare, test, approve and manually publish the candidate.

  3. 03

    Measure and expand

    Inspect monitoring and learning proposals before selecting narrow automatic actions.

ILLUSTRATIVE EXAMPLE · NOT CUSTOMER RESULTS

From question to next action.

01Goal
Improve an unclear introductory question in a support bot.
02Evidence
Illustrative starting point: the saved prompt asks for several things without explaining the next step.
03Action
Request clearer wording that preserves qualification requirements, then compare scenarios and approve.
04Follow-through
Publish manually, test the live widget and inspect the release report. Keep future releases manual until provider and maintenance paths are verified.
SCOPE & AVAILABILITY

What to expect.

Current Sonneto Getting started capabilities and conditions
ScopeDetails
Provider failureCheck enabled profile, workflow scope, key test and allowance. Do not paste credentials into chat.
Stale approvalInspect the current draft and prepare or review a candidate against that version.
Missing scheduled workCheck the maintenance task and task errors. A saved schedule does not prove execution.

Access depends on permissions, provider configuration and applicable AI allowance. Check current plans and pricing.

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YOUR NEXT IMPROVEMENT STARTS HERE

Start with a question.
Build toward better outcomes.

One bot. One clear goal. A teammate to help you move forward.

Get started with Sonneto Read the setup guide
Compare plans and AI allowances
Independent.
Within your boundaries.Review first.
Expand when you’re ready.