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ChatSonnet
FOR AGENCIES & MULTI-SITE TEAMS

Different websites.
One connected workspace.

Manage connected websites, configure bots and widgets for each, and filter conversations and reporting by website.

Build your customer journeySee it in action

Choose your plan after signup · AI allowances depend on your plan

Guided flows Connected customer context
ChatSonnet / Visual Bot StudioPREVIEW
Your conversation canvas Editable draft
Select a step to explore
Interactive product preview · illustrative content
Agencies & multiple websitesA distinct welcome for each website. A shared view of the work.
THE JOURNEY AT A GLANCE
01Connect each website
02Give each site its voice
03Review the right conversations
WALK THROUGH THE JOURNEY

A distinct welcome for each website. A shared view of the work.

Select a moment to see how the conversation and its context move together.

The conversationIllustrative journey · 1 / 3
I’m contacting you from the service website.
You can connect this website to its own bot and department.
THE CONTEXT STAYS CONNECTED
WebsiteService site · example
SourceOriginating page included
Choose the right website experience
THE CUSTOMER STORY STAYS INTACT

A helpful bot.
A connected team.
A clear next step.

Your knowledge

Answers and guidance grounded in the content you publish.

Your journey

Messages, choices, forms, and handoffs shaped around your business.

Your people

The conversation history stays available when your team takes over.

THE REST OF THE STORY

The tools that make this journey work.

The next tool picks up where the conversation leaves off.

Conversations

Website widgets

Choose widget and launcher themes, connect a bot to a website, and shape how visitors start and continue a conversation.

Explore feature
Automation

Visual Bot Studio

Build website bots visually with reusable templates, connected actions, forms, and routing. Test a journey before publishing it to your website.

Explore feature
Support

Teams & departments

Invite your team, organize departments, and assign roles. Keep workspaces separate and give teammates access matching their responsibilities.

Explore feature
Platform

Reports & dashboards

Review conversations, tickets, visitors, and team activity with role-specific dashboards and reports. Export supported summaries for your own analysis.

Explore feature
A PLAN THAT FITS YOUR JOURNEY

Find your room to grow.

Check the current plans for these modules and their allowances.

Compare every plan

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A FEW USEFUL ANSWERS

Before you get started.

How do I build this agencies & multiple websites journey?

Add websites to your workspace so every conversation can keep its source and originating page. Choose the bot, widget theme, welcome, and routing that fit each website’s visitors. Filter the inbox and reports by website so teams can focus on the customers they are helping. Use the feature links above to explore the tools for each step.

Can I adapt the bot to my business?

Yes. Start from an editable template or a blank canvas, use your published business knowledge, and configure the messages, forms, and handoffs that fit your team.

Can a person take over the conversation?

Yes. A human handoff lets your team continue from the inbox with the conversation history. Select a plan with the modules and allowances your workflow needs.

ChatSonnet assistant
MAKE IT YOURS WITH CHATSONNET

Make your next customer journey a better one.

Bring your website, knowledge, and people into one connected workspace.

Start building