Skip to content
ChatSonnet
GROWTH / VISITOR ANALYTICS

See the visit.
Understand the journey.

Understand visits, pages, engagement, and chat activity. Filter reports and use visitor context to decide where conversations can help.

Create your workspaceSee it in action

Choose your plan after signup · AI allowances depend on your plan

Your workspace, your control Built for your website
ChatSonnet / Visitor analyticsPREVIEW
VISITOR INTELLIGENCEEvery visit has a story.
Sample data
Visits72
Engaged24
Chats8
Website activityExample period
Start of periodEnd of period
Interactive product preview · illustrative content
Visitor analyticsA clearer picture of the pages and moments behind the message.
01Visitor context02Useful filters03Views for different roles
MORE THAN A FEATURE

A clearer picture of the pages and moments behind the message.

Useful details. Thoughtful decisions. A clear next step.

01 / GROWTH

Visitor context

Review visitor activity and the pages in their journey.

Visitor analytics
Your customer journey
Connected to the way your team works.
02 / GROWTH

Useful filters

Explore trends by website, audience, and reporting period.

03 / GROWTH

Views for different roles

Owners and agents have dashboards matched to their responsibilities.

FROM IDEA TO EVERYDAY WORK

Make the next step
part of the conversation.

  1. 01

    Install the widget.

    Install the widget on your website so visitor and conversation activity can be collected.

    Connect the starting point
  2. 02

    Collect visit and conversation activity.

    Explore activity by website and period. Look at the pages people visit and where chats begin.

    Shape the experience
  3. 03

    Review trends and adjust your journeys.

    Use the observed patterns to improve your welcome, content, and conversation paths.

    Bring it into your workspace
THE REST OF THE STORY

Great on its own. Better connected.

The next tool picks up where the conversation leaves off.

Conversations

Live chat

Bring real-time website conversations to your team. Reply with visitor context, keep the conversation history, and help people take the next step.

Explore feature
Growth

Marketing popups

Platform Admin can create branded popups, choose page locations, capture signup emails, and review campaign views and clicks.

Explore feature
Platform

Reports & dashboards

Review conversations, tickets, visitors, and team activity with role-specific dashboards and reports. Export supported summaries for your own analysis.

Explore feature
A PLAN THAT FITS YOUR JOURNEY

Find your room to grow.

Check the current plans for these modules and their allowances.

Compare every plan

Loading current plan coverage…

A FEW USEFUL ANSWERS

Before you get started.

How do I get started with visitor analytics?

Install the widget on your website so visitor and conversation activity can be collected. Explore activity by website and period. Look at the pages people visit and where chats begin. Use the observed patterns to improve your welcome, content, and conversation paths.

Which plan includes these tools?

Compare the current plans to see enabled modules and usage allowances. AI availability, response allowances, and pricing are shown separately from the subscription.

Can I connect this to my team’s workflow?

Yes. Use the connected features on this page to combine website conversations, customer context, guided flows, and a clear path to your team.

ChatSonnet assistant
MAKE IT YOURS WITH CHATSONNET

Your next great conversation starts here.

Bring your website, knowledge, and people into one connected workspace.

Start building