Collect the details your team needs with branded Helpdesk forms, then let customers follow their request through a private ticket link.
Choose your plan after signup · AI allowances depend on your plan
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Conditional fields collect the details your team needs.
Public updates stay connected to the request.
Internal notes and staff activity are for your team.
Useful details. Thoughtful decisions. A clear next step.
Build up to 20 fields with text, long text, email, telephone, dropdown and checkbox inputs, required fields and conditional visibility.
Use a hosted form link, inline embed or support popup. Set default department and priority, with up to 10 answer-based routing rules.
Let customers view status, read public replies and reply through an optional private link. Staff can revoke access.
Add and reorder the fields, set conditional visibility, and preview the customer experience before publishing.
Choose a hosted link, inline embed or popup. Configure routing and optional confirmation receipts when email delivery is available.
Enable customer tracking when appropriate. Private links expire after 30 days; internal descriptions and staff notes stay private.
Check the current plans for these modules and their allowances.
Compare every planAdd and reorder the fields, set conditional visibility, and preview the customer experience before publishing. Choose a hosted link, inline embed or popup. Configure routing and optional confirmation receipts when email delivery is available. Enable customer tracking when appropriate. Private links expire after 30 days; internal descriptions and staff notes stay private.
Compare the current plans to see enabled modules and usage allowances. New plans bundle standard AI credits with explicit usage limits.
Yes. Use the connected features on this page to combine website conversations, customer context, guided flows, and a clear path to your team.
Bring your website, knowledge, and people into one connected workspace.