Understand what needs your attention.
Bring saved bot structure and visitor reports into a conversation. Investigate what happened, inspect the evidence and choose a useful next step.
See the evidence behind the answer.

Start with a precise question.
A useful investigation begins with a bot, a period and a business question. Sonneto can inspect a saved flow or explain an observed visitor pattern. Supported page context travels from Bot Studio and Visitor Intelligence into the assistant; inspect the analysis scope before sending.
Saved bot flows
Review stored bot structure for issues and identify affected steps. Save canvas changes before asking Sonneto to inspect them. A diagnosis should describe whether it inspected a draft or a published version.
Filtered visitor reports
Use the selected website, campaign, period and supported audience or device filters. Aggregated report evidence provides context without implying unrestricted access to every customer record.
Traceable findings
Open attached sources and verify the reported scope. An observation, an explanation and a proposed action are different parts of the analysis.
Turn the finding into a decision.
A visitor leaving a page can indicate an unclear question, different campaign intent or the end of a browsing session. Analysis helps narrow the investigation; it cannot infer every visitor’s motivation.
Missing differs from zero
If an outcome is not tracked, the report cannot establish that nobody completed it. Review tracking coverage before drawing conclusions.
Compare similar traffic
Changes in campaigns, audiences and date ranges can move completion rates even when the bot stays the same. Consider these factors alongside the finding.
Move to a repair deliberately
A supported wording or connection problem can become a separate tested proposal. Running an analysis does not publish a bot change.
How it works.
- 01
Choose the scope
Pick a saved bot or report, confirm dates and filters, and state the question.
- 02
Inspect evidence
Read the findings and open the linked sources. Check what was inspected and what is missing.
- 03
Choose a next step
Investigate further or prepare a narrowly scoped repair for review.
From question to next action.
- 01Goal
- Investigate a qualification flow where visitors stop progressing.
- 02Evidence
- Illustrative finding: an outgoing path is unconnected in the saved graph. That does not establish that it caused every exit.
- 03Action
- Prepare a connection repair to an appropriate existing step and compare scenarios.
- 04Follow-through
- Approve the exact repair and monitor the released version. Consider campaign changes when interpreting results.
What to expect.
| Scope | Details |
|---|---|
| Available | Saved bot diagnosis and aggregated visitor analysis. |
| Requires | Permitted workspace access, configured OpenAI profile and relevant recorded data. |
| Limit | No proof of causation or automatic publication from an analysis. |
Access depends on permissions, provider configuration and applicable AI allowance. Check current plans and pricing.

Start with a question.
Build toward better outcomes.
One bot. One clear goal. A teammate to help you move forward.
Compare plans and AI allowancesWithin your boundaries.Review first.
Expand when you’re ready.
